For any great hospitality company, people matter more than any other asset, initiative or goal. You cannot expect the face of your brand …
A good welcome ritual sets the tone for what hospitality looks like in action. The ritual is designed to invite new employees into …
For hoteliers in New York City, which hosts millions of international leisure and business travelers from European Union (EU) nations, the new General …
Construction of the 29-story hotel at 461 West 34th Street has long been topped-out, and now the façade is fully complete, with interior …